The role of Operations Manager is to manage teams and projects in line with a private, public or voluntary organisation’s operational or departmental strategy.
Typically, this level 5 apprenticeship will take 24-30 months.
An Operations Manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. The management are accountable to a more senior manager or business owner.
Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same. Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.
This apprenticeship has been designed to provide access to development opportunities for as wide a range of individuals as possible.
What job will I be doing?
Roles may include: Operations Manager, Regional Manager, Divisional Manager, Department Manager and specialist managers.
The end point assessment (EPA) will test the entire standard and comprises of the following elements:
A summary of knowledge, skills and behaviours will need to be demonstrated throughout your EPA
Must be 16 or over and working at least 30 hours per week including all training and study time.
Must be in an occupation relevant to the apprenticeship and hold a contract of employment.
Must be allowed to use 6 hours a week of their working time to complete off the job training.
Depending on the Apprenticeship, apprentices will need to achieve level 1 or 2 English and Maths prior to taking the end-point assessment and we will support the learner through this programme where necessary.