Customer Service / Admin Apprentice
Location: RM16 4QR – Grays
Annual Wage: £10,982.40
Hours: 40 hours a week
Working Week: Monday – Tuesday – 9am – 6pm Wednesday – Day off Thursday – Friday – 9am – 6pm Saturday – 9.30am – 3pm Sunday – Day off
Job Description:
Gower Dawes are looking for a Customer Service/Administrator . Your job role will involve interacting with potential clients. You will learn how to become a negotiator, learning all aspects of the business.
What will you be doing?
- Interacting with potential clients
- Dealing with client queries via the telephone and email
- Some reception cover when required
- Filing
- Data Entry
- Arranging viewings
- Using the in house system at Gower Dawes
- Supporting all staff with the general administration duties throughout the office
- You will learn all aspects of the business
What training and qualification will you receive?
- TheLightBulb will deliver the Level 2 Customer Service Apprenticeship Standard
- You will need to attend 4 workshops remotely via Zoom
- You will have a Mentor who will work with you on a one to one basis
- In-house training will be given to support specifics of the role
Desired skills and personal qualities:
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem Solving Skills
- Administrative skills
- Logical
- Team working
- Initiative
Qualifications
- GCSE or equivalent English (Grade 9-4) desirable
- GCSE or equivalent Maths (Grade 9-4) desirable
We are a Disability Confident Employer
TheLightBulb is an Equal Opportunity Employer, offering employment without regard to age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, and any other protected status.