Job Description:
Gower Dawes are looking for a Customer Service/Administrator. Your job role will involve interacting with potential clients. You will learn how to become a negotiator, learning all aspects of the business.
What will you be doing:
- Interacting with potential clients
- Dealing with client queries via the telephone and email
- Some reception cover when required
- Filing
- Data Entry
- Arranging viewings
- Using the in house system at Gower Dawes
- Supporting all staff with the general administration duties throughout the office
- You will learn all aspects of the business
Desired skills and personal qualities:
- Communication skills
- IT skills
- Attention to detail
- Customer care skills
- Problem solving skills
- Administrative skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
What training will you take and what qualification will you get at the end:
- TheLightBulb will deliver the Level 2 Customer Service Standard
- You will need to attend 4 workshops remotely via Zoom
- You will complete Functional Skills in Maths and English if required
- 20% off the job training will be included
- In-house training will be given to support specifics of the role
Qualifications:
- GCSE or equivalent English (Grade 4/C) desirable
- GCSE or equivalent Maths (Grade 4/C) desirable
Hours:
- 40 hours a week
Location:
- RM16 4QR