Job Description:
This is a fantastic opportunity to join the team as a customer service apprentice. You will be fully supported with training.
What will you be doing:
- Answers phone calls
- Maintain stock lists, inventory and orders office and inventory supplies as needed
- Interacts with Directors and carries out their requests
- Manages correspondence by answering emails and sorting mail
- Manages outgoing post and records data on special deliveries
- Manage incoming potential client requests, assigning them and ensuring these are followed up on in a timely manner
- Customer Relationship
- Managing Client information
Desired skills and personal qualities:
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
What training will you take and what qualification will you get at the end:
- TheLightBulb will deliver the Level 2 Customer Service Standard
- You will need to attend 4 workshops remotely via Zoom
- You will complete Functional Skills in Maths and English if required
- 20% off the job training will be included
- In-house training will be given to support specifics of the role
Qualifications:
- GCSE or equivalent English (Grade 4/C) desirable
- GCSE or equivalent Maths (Grade 4/C) desirable
Hours:
- 40 hours a week
Location:
- RM13 9YY