Personal Administrative Assistant
Location: SS15 6GH
Hourly Wage: £5.28
Hours: 30 hours a week
Working Week: Monday – Friday
Job Description:
You will be responsible for providing administrative support to the Director of DBS Financial Solutions. This varied role will involve working closely with other members of the team and our customers as well as external stakeholders such as lenders and product providers.
What will you be doing?
- Client pre vetting calls and preparing them for customer onboarding
- Customer service contact tasks
- Managing our shared inboxes
- Assisting customers with queries as needed
- Assisting the Director and other colleagues with product research as needed
- Assisting with the production of our marketing material
- Case tracking with lenders and providers
- Supporting with Business Development Work
- Ad hoc support to the Director with his community related ventures
What training and qualification will you receive?
- TheLightBulb will deliver the Level 3 Business Administrator Apprenticeship Standard
- You will need to attend workshops remotely via Zoom
- You will have a Mentor who will work with you on a one to one basis
- In-house training will be given to support specifics of the role
Desired skills and personal qualities:
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem Solving Skills
- Administrative skills
- Logical
- Creative
- Team working
- Initiative
Qualifications
- GCSE or equivalent English (Grade 9-4) essential
- GCSE or equivalent Maths (Grade 9-4) essential
We are a Disability Confident Employer
TheLightBulb is an Equal Opportunity Employer, offering employment without regard to age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, and any other protected status.