The role of the Business Administrator is to support and engage with different parts of the organisation and interact with internal or external customers.
Typically, this level 3 apprenticeship will take 18 months.
A Business Administrator will have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses for example; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. A Business administrator develops key skills and behaviours to support their own progression towards management responsibilities.
The responsibilities of the role are to support and engage with the different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.
The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.
What job will I be doing?
Ideally you will be in an administration role which allows you to work both independently and within a team. You will have planning and organisation responsibilities and some decision making authority.
The end point assessment (EPA) will test the entire standard and comprises of the following elements:
A summary of knowledge, skills and behaviours will need to be demonstrated throughout your EPA
Must be 16 or over and working at least 30 hours per week including all training and study time.
Must be in an occupation relevant to the apprenticeship and hold a contract of employment.
Must be allowed to use 6 hours a week of their working time to complete off the job training.
Depending on the Apprenticeship, apprentices will need to achieve level 1 or 2 English and Maths prior to taking the end-point assessment and we will support the learner through this programme where necessary.