Business & Administration Intermediate

This Apprenticeship is intended to attract new talent into a career in Business & Administration or to help up skill the existing workforce.  If apprenticeship is chosen, individuals will gain employer led, up to date, flexible qualifications which meet the changing skills needs of employers and develop softer skills such as communication, team working, interpersonal skills and the ability to reflect on personal learning.

Administrators need a broad range of skills to work efficiently and to help increase business productivity.  Skills shortages identified by organisations include a lack of office and administration skills customer-handling skills, technical and practical skills, oral communication skills and IT skills, all of which are covered in this Business & Administration Apprenticeship framework.

• City & Guilds NVQ Certificate in Business & Administration Level 2
• EDI Certificate in Principles of Business & Administration Level 2
• Communication Level 1
• Application of Number Level 1
• ICT Level 1
• Non Accredited Employee Rights and Responsibilities module

• Office Junior
• Administrator
• Receptionist
• Junior Secretary